Privacy Policy

1. What we collect

Account details: your name, email, and phone number when you sign up.

Order information: delivery addresses, order history, and payment status (not your card/UPI details — those are handled entirely by Razorpay).

Usage data: pages you visit and products you browse, used to improve recommendations and fix bugs.

2. How we use it

To process and deliver your orders, send order-status updates via WhatsApp/SMS/email, and provide customer support.

To personalize your experience — like remembering your saved addresses and showing relevant products.

To improve our AI Chef and shopping list scanner, which may involve sending your queries to Google's Gemini API for processing. We don't send your personal account details as part of these requests — only the cooking/shopping question itself.

3. Who we share it with

Razorpay, for payment processing.

Twilio, for WhatsApp and SMS order notifications.

Google, for processing AI Chef and shopping list scanner queries (Gemini API).

Supabase, our database and authentication provider, which stores your account and order data securely.

We do not sell your personal information to third parties, ever.

4. Your rights

You can view, update, or delete your saved addresses and profile information any time from your Account page.

You can request full account deletion by contacting us — we'll remove your personal data except where we're legally required to retain order records.

5. Data security

All data is protected with Row Level Security at the database level, meaning only you (and authorized store staff) can access your order and account information.

6. Contact

Questions about your data? Call or WhatsApp us at +91 81798 63727.